Confidentiality

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Confidentiality:Effect of Counseling

Effect of Counseling Most of the clients can expect to benefit from counseling, making positive changes in their thoughts, feelings, and/or behaviors. Some however, may not find counseling profitable, and still a very few may have a negative counseling experience too. Even the most successful counseling and therapy may, at times be uncomfortable, as you deal with emotionally difficult issues. As you notice changes both on behavioral and psychological aspects at personal level, changes may also occur in your relationships with others. If you have any questions or concerns about your rights and responsibilities, the possible effects of counseling, or services being offered, you are requested to please discuss them with a staff member of the Counseling Services.

Client Rights and Responsibilities in Counseling

As a client of Counseling Services, you have specific rights to receive prompt services coupled with due respect and total confidentiality.
Prompt Service: Fixing up an appointment is the first step in the counseling process. Your counselor will ask you questions about the nature of your concerns and your personal history. At the end of this first meeting you and your counselor will discuss the type of treatment that would be most helpful. You may continue to work with the same counselor that you see at the first meeting or you may be referred to another specialist depending on the requirement of the case. We may even seek external assistance in the process of counseling as our efforts are always aimed at providing the best of services to our clients. 
Respect: Members of the Counseling Services staff are committed to treat all clients regardless of race, age, gender, sexual orientation, or religion, with utmost respect. Staff members demonstrate this respect by keeping appointments, by making every effort to notify you if a change in time is necessary, and by giving you their complete attention and avoiding interruptions during sessions. 
Confidentiality: Since such counseling involves divulging deeply private and sensitive personal information, we owe it our valued clients that absolute confidentiality and secrecy is maintained at all levels. We are under an unqualified commitment on this aspect and respect it as the most important right of our clients

Responsibilities

Better results and speedy progress in the therapy depends on active participation and a positive approach of the client. Listed below are a few points which the clients should see as their responsibilities: involve
Promptness: Counseling generally involves 50 minutes per session. Arriving promptly for a session would help you make the most of the available time. If you are likely to be late for an appointment, kindly notify us as much in advance as you can.
Attendance:We expect our clients to honor a scheduled appointment. If an appointment is required to be cancelled or rescheduled, kindly call the Counseling Services' receptionist as soon as possible. If you intend to discontinue counseling for any reason, kindly inform us of your decision well in advance.

If a regular appointment is missed for any reason, and a fresh appointment is sought with the same member of the staff at the same time, our Counseling Services must be contacted within two working days. In absence of a specific request from the client's end, it may not be possible always to accommodate an appointment at the regular time slot.